05.21.07
ClickStream Technologies completes successful user behavior study with Adobe Systems Incorporated

BERKELEY, CA - May 21, 2007 - ClickStream Technologies, the leader in PC activity metrics, recently partnered with Adobe in a study to determine how users interact with Adobe products.  Application usage information was collected with the expressed permission of Adobe customers and analyzed using the patent-pending ClickSight™ technology.

“ClickStream Technologies has given us new insight into how our products are used.  This allows us to target user research, focus marketing and development on the right areas, and enhance the user experience,” revealed Sharma Hendel, Senior User Researcher at Adobe.  This is the second study ClickStream has conducted for Adobe. 

 “Adobe’s user-oriented approach to software design is a perfect match for our technology,” said Cameron Turner, CEO of ClickStream Technologies, adding “we are pleased to have been selected by Adobe to provide software usage analysis, and even more thrilled that the rigorous demands of the study resulted in new uses of our technology.”  Turner, an innovator of user-centered software design, founded ClickStream Technologies in 2003 to bring developers into direct contact with the needs of end-users. 

For the Adobe study, ClickStream employed their patent-pending technology, ClickSight™, a small software application that can be downloaded onto the PCs of study participants to collect their application usage data.  The information is then compiled into metrics that show software designers how users interact with their products, and also help to identify problem areas.  ClickSight™ is always downloaded on a voluntary basis and with the expressed consent of the user. 

John Nack, Photoshop product manager, described ClickSight as “a great (and pretty painless) way to help improve the tools that thousands of people use every day.”  A new version of Photoshop was released in March 2007 as part of Adobe’s much-anticipated Creative Suite 3.     

About ClickStream Technologies
Founded in 2003, ClickStream Technologies is the leader in technology usage metrics.  ClickStream recently launched their flagship enterprise offering, ClickInsight™, which creates a rich, dynamic feedback loop between technology owners and technology users. ClickStream's products and services deliver business value in every facet of the software cycle, from product planning and development to solution deployment, employee productivity, and e-learning.  For more information about ClickStream Technologies, please visit www.clickstreamtech.com

About Adobe Systems, Incorporated
For 25 years, the Adobe’s award-winning software and technologies have redefined business, entertainment, and personal communications by setting new standards for producing and delivering content that engages people virtually anywhere at anytime.  Adobe solutions are used daily by many of the world’s leading organizations in a range of industries, such as publishing, government, financial services, telecommunications, and education.  For more information about Adobe, please visit www.adobe.com

ClickStream Technologies
Katie Butler
510.868.1020